Small business owners will ultimately
realize that they won’t find time to market their products or services. It
would be exclusive to hire a sales force. Yet, not marketing is one reason why
most businesses fail. Large Corporation have a benefit of having a great pool
of sales force that combines its collective effort to bring about sales of its
products and services.
What happens to a small business?
If entrepreneurs want to take a break or fall sick, what happens? Is the
business doomed?
There is a way out — Leverage
your website. What can a website do?
Get rid of the pushy sales pitch.
Sell with information
Today, customers look for value
instead of price, information instead of promotion. I am a die-hard advocate
for providing value, and I personally see how adding great content on your blog
(for example) changes the fate of many companies. If you’d like to see real
examples of how information makes the profit bubble bloat, take a look at how
Rand Fishkin of Seomoz.org (this is now a team powered blog) or Neil Patel ofKissmetrics.com.
Using the humble Opt-in form
This is the era of permission
marketing. Customers have to give you their prior consent to receive your
marketing messages. They would do this only if you can provide information that
is seemingly important for them. This will come about by trust which in turn is
enabled by unique, timely, informative and effective content on your website
coupled with an opt-in form which dutifully collects the customer data.
Automate Marketing, Lead
generation and buying process
People are lazy; websites aren’t.
People run on emotions; websites don’t. Your sales team (if any) would need to
take breaks, weekends off, and any of your team members could call in sick.
Websites or blogs never take a break. Websites bring tremendous value to your
business since they are at work 24 X 7. Using search engine marketing, the
website will show up when your customers search. Email generation followed by
an auto responded would help keep in touch with your customers. All this while,
the content on your blog and your social media activity keeps your customers
engaged.
No people, no overheads, and no
mistakes
Apart from technical glitches,
you’d rarely see anything going wrong with the entire business model that
involves the website and the much needed sale. You won’t have a problem of
people quitting, not responding to queries on time and scores of other possible
blunders that can hamper your business. It’s inexpensive to have a great
looking website today, and you’d manage it from anywhere.
You thought websites are
impersonal?
Websites are impersonal, or so
they think. If there was no contact whatsoever with the client, there’s a
possibility that in spite of all your efforts, your customers might still feel
distant. To solve this problem, we have tools such as live chat, which will
enable you to ping the customer currently surfing the site and start a
conversation with them. If you noticed, we use such a tool on Lisa’s Business
site.
How well is your website working
for you? Please share your thoughts with us here. We’d love to hear from you.
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